Official Certification Exam Name: Administer and Maintain Service Cloud
Number of Questions with Accurate Answers: 197
Exam Vendor / Provider: Salesforce
Required Passing Marks: 67%
Maximum Allowed Time: 105
Content Updated On: January 8, 2026
ADX261 Administer and Maintain Service Cloud Exam Certification Exam is a comprehensive assessment designed to evaluate your expertise in administering and maintaining Salesforce Service Cloud. This ADX261 certification exam focuses on your ability to configure and customize the Service Cloud application, manage cases and solutions, implement automation and business processes, and effectively utilize Service Console.
By successfully passing this ADX261 exam, you will demonstrate your proficiency in optimizing Service Cloud functionality, ensuring smooth customer service operations, and maximizing customer satisfaction. With this ADX 261 certification, you’ll be recognized as a skilled professional capable of effectively leveraging Service Cloud’s powerful features to enhance customer support experiences.
Prepare for the ADX261 dumps Administer and Maintain Service Cloud Exam Certification Exam to gain a deep understanding of Service Cloud administration concepts, including setting up service entitlements, designing knowledge bases, implementing live agent functionality, https://certswarrior.com/exam/adx261/ and utilizing Service Cloud analytics for performance monitoring and improvement.
| Exam code | ADX261 |
| Course Name | Administer and Maintain Service Cloud |
| Total Questions | 60 |
| Passing Percentage | 63% |
| Total Duration | 120 minutes |
| Passing Marks | 38 |
| Total Marks | 100 |
| Level | Associate |
| Passing Score | 63% |
| Total Price | $200 |
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| Registration Website URL | https://www.salesforce.com/certification/service-cloud-consultant/ |
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