$49.00
To excel your business for the future of energy with personalized service, unified customer and asset data, and unparalleled business agility. The Energy and Utilities Cloud offers over 100 preconfigured and extendable applications supporting best-practice energy and utilities processes. We have practice test and pdf dumps for it to prepare for your certification exam to help you in getting successful.
Energy and Utilities Cloud Study Material
Easily connect to utility CIS and billing systems with out-of-the-box integrations. Employ a robust data model with over 300 utility-specific extended objects. Leverage Salesforce’s trusted AI approach to deliver intelligent advisory services with Data Cloud, Einstein Predictive AI, machine learning, and GPT. Explore customer-centric innovations designed for an evolving energy industry.
Empowered Agents and Personalized Experiences
It will help you to grow your call center with swivel-free consoles and unified customer data. Increase customer engagement with omni-channel support and digital self-service options. Quickly offer quotes and rates for single residential customers to multiproduct and multisite clients.
Sales and End-to-End Service
Deliver a consistent customer journey from the initial call to field execution. Empower employees with data-driven, productivity-boosting insights. Connect data and systems with scale and agility through an industry-leading platform.
Energy and Utilities Cloud Pricing
Energy and Utilities Cloud — Service: Deliver utility and energy service across channels from anywhere. Starting at $375 USD/month (billed annually).
Energy and Utilities Cloud — Sales: Empower sales teams to acquire, cross-sell, and up-sell on any channel. Starting at $450 USD/month (billed annually).
Energy and Utilities Cloud — Sales and Service: Supercharge teams to acquire, serve, and deliver exceptional experiences. Starting at $475 USD/month (billed annually).
Energy and Utilities Cloud – Einstein 1 for Service: The best of Salesforce Service built for the Energy and Utilities Industry. Starting at $800 USD/month (billed annually).
Excellence in Retail Energy B2B Sales and Service
Optimize contracts, provide new energy services, and become trusted partners to high-value commercial and industrial accounts. Use Revenue Cloud product catalogs and Energy and Utilities Cloud to add AI and automation to existing utility systems for speed and scale. Manage and quote multi-site accounts efficiently with a single console.
Salesforce Field Service for Utilities
Connect today’s mobile-enabled field teams with real-time insight to deliver safe, efficient service and responsive customer care. Optimize scheduling, dispatch, and improve customer communications with GIS app integrations. Enhance productivity and safety with utility-specific mobile work process templates.
Energy and Utilities Cloud certification is the leading Customer Experience Management Platform designed for today’s digital-first, service-from-anywhere utility. Deliver personalized service integrated across contact centers, digital channels, and field service. Empower agents with intuitive tools for full customer insight and next-best actions.
