Official Certification Exam Name: Service Desk Manager v9
Number of Questions with Accurate Answers: 80
Exam Vendor / Provider: SDI
Required Passing Marks: 65%
Maximum Allowed Time: 90 Minutes
Content Updated On: July 22, 2026
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1 review for SDM-v9
Rebecca Yost –
The study content felt nice for quick study blocks, especially while revising weak areas