{"id":6759,"date":"2025-12-13T20:58:13","date_gmt":"2025-12-13T20:58:13","guid":{"rendered":"https:\/\/certswarrior.com\/?post_type=product&p=6759"},"modified":"2026-04-20T13:08:30","modified_gmt":"2026-04-20T13:08:30","slug":"adx261","status":"publish","type":"product","link":"https:\/\/certswarrior.com\/es\/exam\/adx261\/","title":{"rendered":"ADX261"},"content":{"rendered":"

ADX261 Administer and Maintain Service Cloud Exam Certification Exam<\/h2>\n
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ADX261<\/strong> Administer and Maintain Service Cloud Exam Certification Exam is a comprehensive assessment designed to evaluate your expertise in administering and maintaining Salesforce Service Cloud. This ADX261<\/strong> certification exam focuses on your ability to configure and customize the Service Cloud application, manage cases and solutions, implement automation and business processes, and effectively utilize Service Console.<\/p>\n

By successfully passing this ADX261 exam<\/strong>, you will demonstrate your proficiency in optimizing Service Cloud functionality, ensuring smooth customer service operations, and maximizing customer satisfaction. With this ADX 261<\/strong> certification, you’ll be recognized as a skilled professional capable of effectively leveraging Service Cloud’s powerful features to enhance customer support experiences.<\/p>\n

Prepare for the ADX261<\/strong> dumps<\/strong> Administer and Maintain Service Cloud Exam Certification Exam to gain a deep understanding of Service Cloud administration concepts, including setting up service entitlements, designing knowledge bases, implementing live agent functionality, https:\/\/certswarrior.com\/exam\/adx261\/<\/a> and utilizing Service Cloud analytics for performance monitoring and improvement.<\/p>\n

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\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Exam code<\/strong><\/td>\nADX261<\/td>\n<\/tr>\n
Course Name<\/strong><\/td>\nAdminister and Maintain Service Cloud<\/td>\n<\/tr>\n
Total Questions<\/strong><\/td>\n60<\/td>\n<\/tr>\n
Passing Percentage<\/strong><\/td>\n63%<\/td>\n<\/tr>\n
Total Duration<\/strong><\/td>\n120 minutes<\/td>\n<\/tr>\n
Passing Marks<\/strong><\/td>\n38<\/td>\n<\/tr>\n
Total Marks<\/strong><\/td>\n100<\/td>\n<\/tr>\n
Level<\/strong><\/td>\nAssociate<\/td>\n<\/tr>\n
Passing Score<\/strong><\/td>\n63%<\/td>\n<\/tr>\n
Total Price<\/strong><\/td>\n$200<\/td>\n<\/tr>\n
Recommended Preparation Resources<\/strong><\/td>\n\n
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  • Salesforce Trailhead<\/li>\n
  • Salesforce Press Books<\/li>\n
  • Authorized Training Partners<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Recommended Training\/Books
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  • Salesforce Trailhead<\/li>\n
  • Salesforce Press Books<\/li>\n
  • Authorized Training Partners<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Registration Website URL<\/strong><\/td>\n https:\/\/www.salesforce.com\/certification\/service-cloud-consultant\/<\/a><\/td>\n<\/tr>\n
Schedule Exam<\/strong><\/td>\n\n
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  • Online<\/li>\n
  • Onsite<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Exam Topics<\/strong><\/td>\n\n
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  • Set up the case management process<\/li>\n
  • Configure Salesforce knowledge<\/li>\n
  • Enable entitlements<\/li>\n
  • Set up the Salesforce Service Console app<\/li>\n
  • Configure online chat with customers using Web Chats<\/li>\n
  • Understand and set up communities<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

    ADX261 Administer and Maintain Service Cloud Exam Certification Exam ADX261 Administer and Maintain Service Cloud Exam Certification Exam is a comprehensive assessment designed to evaluate your expertise in administering and maintaining Salesforce Service Cloud. This ADX261 certification exam focuses on your ability to configure and customize the Service Cloud application, manage cases and solutions, implement […]<\/p>\n","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[2320],"product_tag":[],"class_list":{"0":"post-6759","1":"product","2":"type-product","3":"status-publish","5":"product_cat-salesforce","7":"first","8":"instock","9":"featured","10":"shipping-taxable","11":"purchasable","12":"product-type-variable"},"acf":[],"_links":{"self":[{"href":"https:\/\/certswarrior.com\/es\/wp-json\/wp\/v2\/product\/6759","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certswarrior.com\/es\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/certswarrior.com\/es\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/certswarrior.com\/es\/wp-json\/wp\/v2\/comments?post=6759"}],"wp:attachment":[{"href":"https:\/\/certswarrior.com\/es\/wp-json\/wp\/v2\/media?parent=6759"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/certswarrior.com\/es\/wp-json\/wp\/v2\/product_brand?post=6759"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/certswarrior.com\/es\/wp-json\/wp\/v2\/product_cat?post=6759"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/certswarrior.com\/es\/wp-json\/wp\/v2\/product_tag?post=6759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}